Forgot Account Number
If you forgot your Account Number required to access your Treefort account, you have a few options available to retrieve this information:
Contact Your Treefort Administrator: your Treefort administrator will be able to find your Account Number by navigating to the Manage Users tab within the organization’s settings in the Treefort portal.
Contact Treefort Support: if your Treefort administrator is not able to retrieve your Account Number, you can contact the Treefort support team by submitting a request here or sending an email to support@treeforttech.com. We may require you to verify certain account information before we provide your Account Number.
Forgot Password
If you forgot your password, you will be able to reset your password directly from the login page by selecting Forgot Password.
- You will need to enter the email address associated with your Treefort account and click Submit.
- You will then receive an email from Treefort with a link to reset your password. The password reset link will direct you to the password reset page where you will be required to enter the email address associated with your Treefort account again.
- Once you have entered the required information, select Reset to reset your password. You will be redirected to the password reset confirmation page.
- You will now be able to log into your Treefort account as you normally would using your new password.